Carolyn Aten

Personal Lines Account Manager

Carolyn Aten - Inszone Insurance Personal Lines Account Manager

Carolyn Aten is a Personal Lines Account Manager at Inszone Insurance Services, joining Inszone in September 2021 after the merger with Summit Insurance Group. Carolyn started her professional career in the insurance industry in 1995 with her focus on claims management, she then transitioned into personal lines products sales & service. Carolyn obtained her Associate in General Insurance (AINS) Designation. Before Carolyn joined the Summit/Inszone team, she worked for a large insurance company in Kansas, working her way up to management in their personal lines division.

When it comes to attention to detail, genuine concern for her clients, and product knowledge, Carolyn is exceptional at providing the best insurance plan for her clients.

Carolyn has been proudly married for 28 years, and on her off time, she enjoys fishing with her husband, spending time outdoors, and playing with her grandkids.

816-683-9577

5
Rated 5 out of 5
5 out of 5 stars (based on 19 reviews)
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Paul Yotz

Rated 5 out of 5
19 May, 2022

I’ve always had excellent service from Carolyn and everyone else here. I couldn’t be happier.

Home and Auto Customer

Michael Baltezor

Rated 5 out of 5
16 May, 2022

Carolyn continues to provide excellent customer service. She is always very helpful and professional in answering my questions and finding the answer if it isn’t readily available.

NA

Sherry L Aronhalt

Rated 5 out of 5
12 May, 2022

Shout out to Carolyn for always being available and providing outstanding customer service when we need assistance. Love doing business with you!

Home and Auto Customer

Jared Dimick

Rated 5 out of 5
11 May, 2022

Carolyn was super friendly and helpful. She responded to my request and emailed me the info I needed very quickly

Individual

Devon Ried

Rated 5 out of 5
22 April, 2022

Carolyn is very prompt in getting back to me and is a pleasure to work with.

Individual

Lorrie Corvin

Rated 5 out of 5
12 April, 2022

Carolyn has been my agent for several years and is always great to work with. She goes above and beyond in customer service!

personal

Jeff Weaver

Rated 5 out of 5
4 April, 2022

Carolyn always gives great service! Highly recommended.

Personal account

Paul Kohoutek

Rated 5 out of 5
31 March, 2022

I feel customer service is a dying art these days. Every now and then, you come across someone like Carolyn. Extremely kind, personable and above all…helpful! She’s assisted me on a number of items in a timely fashion. I can always find her whenever I call, and if she’s not available, will get back to me right away. Please give Carolyn a raise!

Individual

Linda Hengel

Rated 5 out of 5
29 March, 2022

Carolyn has been helping me out for years with my car insurance and home owners insurance. She does a great job and always tries to find me the best rates. I really appreciate all her hard work.

Individual

Deanna Farris

Rated 5 out of 5
21 March, 2022

Carolyn had worked patiently with me through several changes

Individual

Jody Phillips

Rated 5 out of 5
3 March, 2022

Carolyn has helped me with numerous auto and home policies and has always been prompt and professional.

NA

Mark Rieger

Rated 5 out of 5
24 February, 2022

Have worked with Carolyn on several occasions…she is always responsive, knowledgeable and friendly. Just what you’d want from your insurance expert…I recommend.

Home and auto customer

Carol Benjamin

Rated 5 out of 5
23 February, 2022

Very helpful and professional.

Personal insurance

Mario A Guerrero

Rated 5 out of 5
17 February, 2022

She has provided excellent service to me from the first time she took over my Insurance needs. I wish every customer service person would have the understanding she has provided in this journey.

Mario A Guerrero

Jarod Moran

Rated 5 out of 5
27 January, 2022

Carolyn is a rock star! Anytime we have something come up or change, Carolyn is there to get us taken care of right away. She’s always happy and ready to help which is refreshing! She and Jen make a great team!

Home/Auto Client

Ashley J. Palacios

Rated 5 out of 5
21 January, 2022

I’ve been fortunate to have been a client of Summit Insurance for several years and I couldn’t be more appreciative & impressed with the outstanding service I’ve received. Specifically, Carolyn Aten, Carolyn has always been incredibly quick to respond, extremely knowledgeable and helpful and on more than one occasion proactive in reviewing my policies in an effort to find me the best rates year after year.
Carolyn has truly been a blessing, providing me the needed peace of mind knowing my best interests are always top of mind.

Home/Auto Client

Linda Renner

Rated 5 out of 5
21 December, 2021

Carolyn always provides top notch customer service. She is friendly and professional and makes changes quickly, when I need them. I have never had an issue with this business.

Auto Customer

Laura Loehr

Rated 5 out of 5
7 December, 2021

Carolyn is always a pleasure to work with, always available to answer any questions I have. Thanks for all your help and being a great agent!

Homeowner and Auto Customer

MARK HEINERIKSON

Rated 5 out of 5
11 November, 2021

Carolyn is always available and fantastic at what she does! Thank you for all you do for me!

Home and auto customer
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