Personal Insurance Specialist
Jolleen, Answered all my questions about my policy and clarify what my HOA is responsible for. She does a great job anytime I need assistance.
As always, I’m very pleased with the services provided by Joleen. I had a question about not receiving my renewal statements and she answered all my question with a prompt reply.
My insurance had been with the Schaefer Company for many years. After the change in ownership, in January 2022, Jolleen found a better insurer for my needs. As of 3/22/2022 and 3/23/2022, Jolleen worked on an issue with the new insurer immediately, and as of this morning, all is in place. I am grateful for being able to speak with her rather than being shunted off in a telephone tree. I strongly recommend her customer service.
My name is Jeff Huddy and I wanted to pass along what a pleasure it has been working with Jolleen. This is the second time we have required Jolleen’s assistance due to our former home insurer no longer underwriting our mobile home insurance.
Jolleen is knowledgeable in her craft, does her research, and imparts the straight scoop to her customers. This was not an easy transition as there were 3 different insurers, and many variables to consider in this process.
For me there was never a question that we wanted Jolleen, and Inszone Insurance Services to handle this endeavor.
Jolleen is a continuing asset to Inszone. She needs to recognized, and relevantly compensated. Thank you.
Mary Anne and Rob Clagett
My husband talked to Jolleen on 3-15-22 about questions on purchasing a new vehicle and adding it to our auto insurance. She was very helpful with her information. I talked to her on 3-17-22 after we purchased the vehicle to add it to our insurance. She was very personable and professional on the phone and promptly emailed me the new coverage information and the insurance card. Jolleen is wonderful and definitely gets a five-star rating from the Clagetts!!
I’m securing insurance for a cabin being constructed in Teller County. Jolleen has given me great service. I’m very happy that I connected with her for this undertaking.
John L Wing
I have had Jolleen take care of all my insurance needs for several years now and will keep on trusting her in the future. I think she is ( based on a ten scale) 1010 thousand) I really like and her services. Give her a pay raise and apat on the back. She is the best!
Jolleen has been very friendly, helpful and efficient with my home insurance needs, especially since this move occurred at a difficult time for me!
Jolene has always been helpful and pleasant to work with! I trust her to find me the best Insurance plan for me. And that is a very big deal.
I really like working with her.
Jolleen quickly and efficiently took care of our insurance request in a friendly, professional manner. Great customer service!
John R Elwell
Great to work with you Jolleen, thanks for the effort and updates to our policy.
Jolleen was really helpful is getting my home insurance renewal to my mortgage company. She responded immediately and was super nice and gracious in the process. Thanks, Jolleen!
Very kind and responsive to my request.
Absolute excellent service. Professional. Extremely efficient. Wonderful experience. Thank you.
Anytime I have a question or need something, Joleen is very quick to respond and get an answer for me.
What more can you ask than excellent service?
Thank you, Joleene.
Jolleen gets the job done quickly and professionally for me each time I need something.
The Gaydos Family
Jolleen is a great agent! She is always looking out for us and she has taken the time to understand our needs. It’s a relief to have our own agent and we really count on her advice.
Jolleen helped me replace my home and auto policies that were from another company and I was very impressed with how she not only saved me a ton of money but also made sure that my new policies were a much better fit for my situation. She also took the time to answer my many policy questions in a clear and knowledgable way. I feel confident with my new policies for now and the future. I highly recomend Jolleen.
Good fast responsive service
Jolleen contacted me and informed me of savings available that I was not aware of. I’m impressed.
I have been with the Schaefer Agency for nearly 10 years. Over the last handful of years, my personal insurance was on cruise control and I had not interacted with Schaefer until I got a call … out of the blue … from Jolleen in September 2020. Not only did she call to introduce herself, but she had proactively researched my file and offered a new insurance carrier who could literally cut my auto premiums in half, and reduce my homeowners. One year later, Jolleen has saved me over $6,000 in insurance premiums. Jolleen truly delivers 5-star service at an uncommonly high level vs the norm. Her professional, and dare I say personal, sphere are lucky as hell to have her.
Jolleen was great and did everything she promised. Great customer service!!!
GIVE JOLLEEN A RAISE! SHE’S A KEEPER!
Jolleen is awesome, she helped me with a previous issue that she didn’t have to, thank you so much for being a great person!
My insurance premiums were about to go up a lot and I hadn’t noticed. Joleen did and alerted me to it – and, found me a much more affordable alternative. Thanks!
Joleen has been very helpful in handling my renewal process including marketing the coverage to determine cost effectiveness and appropriate coverage levels. She communicates well and follows through on getting answers to questions. Joleen is knowledgeable and is an asset to Inszone and her clients.
Lora L Brown
We are so happy with Jolene!! She always takes care of us right away and the business we have. I have never had any trouble getting ahold of her, she answers our questions handles whatever we throw at her. Thank you !!
Jolleen is fantastic! I really appreciate her can-do attitude and eye for detail!
Jolleen has been awesome everytime I call. She solved all my issues and some.
Jolleen was so wonderful and easy to work with! She took great care of me and she takes great care of my clients making sure we all get the coverage that is right for us with the best price!
Joleen was a big help getting me the information I needed. Very friendly and helpful
My first contact with Jolleen yesterday was excellent. I was very impressed with the service that I received from her. Thanks Jolleen.
When my homeowner’s and auto policies were getting close to coming due I contacted Jolleen about checking for improved rates. She found an approx $1800/year total reduction for the same coverage through another company. And she did this prior to actually being able to talk to her based only on voice mail.
Jolleen has been exceptional in her handling of our homeowners insurance business. She’s had the answers I’ve needed when I’ve needed them & I appreciate her personal attention to these matters as well.
I was a customer of the previous insurance company and had no idea what the service would be like with InsZone Insurance. I called Jolleen out of the blue and asked her for a recommendation of a carrier. I would have been happy with a name and number that I would work myself, but Jolleen did all the bush-beating, found me a carrier with a fantastic premium (less than 1/3 of the previous premium) and cinched the whole deal – in less than 48 hours.
Jolleen handled my auto insurance policy modification skillfully and with cheerful professionalism. Thank you for your help, Jolleen!
Killeen provide very good service! Thank you!
I’ve worked with insurance specialists from this company for several years and everyone has been a pleasure to work with, including Jolleen who I’m just recently meeting. She provided excellent, quick and accurate answers to my questions, and I look forward to working with her in the future. Great Job!!!
Jolleen is always there for me when I need her and is a pleasure to work with.
Joelle was very quick & responsive to my requests. Excellent customer service!!
Thank you Joelle!
She was professional, caring, knowledgeable, careful, and prompt.
I called Jolleen Ruberry to change my car insurance and she was extremely helpful and responded quickly to setting up a new insurance policy for my new car and sending the information that I needed for confirmation immediately.
The experience was more than satisfactory and I appreciate Jolleen’s assistance.
I gave Jolleen multiple quotes for different properties. She got right on the in the order of most important to least & got them all done in a timely manner!
Very quick and professional.
Jolleen worked very quickly and was very professional.
How rare and refreshing my total experience was with Jolleen. From first contact to Home Application, she was inciteful, responsive, and prepared to take whatever steps necessary to assist. She was honest and professional, a true benefit to not only her present and future customers, but Inszone Insurance as well. Thanks Jolleen
Jolleen was very helpful and got a policy that was very reasonable and covered properly. I would recommend based on this and the quick response I got from her. Thanks for the help.
My experience with Jollene has always been nothing but professional. She has always been extremely helpful and will go above and beyond. She is an asset to this company!
Dianne M Gidley
Jolleen is a pleasure to work with! She knows her business and is anxious to help. She is very professional. She is an exception in todays world.